Cancellation / Refund

Cancellation of your order:

Every order is generally fulfilled within 1-3 business days of order placement. Orders once placed on our website are only eligible for cancellation within 12 hours. Prepaid orders cancelled 12 hours will be refunded in your original payment mode. To cancel order you need to inform us on our WhatsApp number: 8240228533

Return and Refund Policy:

Did receive a damaged/ wrong product? Don’t worry we are here to solve it. Hence, we offer a very simple 3 step return policy to our customers. Below are the 3 steps for returning your StyleBuzz purchases.

• Inform: You need to share the opening video of the product with the name and image of the product on WhatsApp: 8240228533 within 48 hours from the time you receive your product. We will then approve your return request and then the next step follows.

• Return: Once you receive our confirmation for your return request approval, you need to ship us the products you wish to return with all the original packaging by keeping them safely back in the box. The product(s) should be shipped back to us within 10 days from the day we approve your return request. The product(s) should be in its original and unused condition with intact packaging. Our courier partner will pick up the product from you.

• Refund: The final step starts once we receive the returned package from you. Once we receive your package, we will inform you within 24-48 hours about the receipt. Upon quality check, we will calculate the applicable refund as per our Refunds policy.

Mode of Refund

Refund will be issued in your original payment mode.

Eligibility

• Used / products sent without original packaging are not eligible for refunds. The items can be sent back to you at an additional ₹125 shipping cost. Items that are not informed for returns within 48 hours / not received by us within 10 days, are not eligible for returns.
• All our products undergo multiple levels of quality checks and sent. In case of quality not meeting your expectation, no money refund will be given.

Refund Time

Refund will be processed within 3 working days from the day we receive the returned products or the confirmation of cancellation of the orders.